Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For corporate clients, we may gather additional business details such as company registration information, preferred delivery timings, and budgeting needs to tailor our service accordingly.

Our site automatically gathers certain technical data when you browse. This includes your IP address, the kind of browser you use, device details, and your navigation path on our site. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your data to fulfill floral orders and deliver outstanding customer service. This involves processing orders, organizing deliveries, crafting tailored arrangements per your specifications, and communicating about your service needs.

We also use information to enhance our services and the website experience. This helps us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

OakPanelHarbor respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost care and employ suitable technical and organizational measures to safeguard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

While we employ robust security measures, no method of internet transmission is completely secure. We continuously update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your personal information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to deliver our services and meet legal obligations. Retention durations vary depending on the type of information and the purpose for which it was gathered.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options through your browser settings. However, turning off certain cookies may affect how the site functions. For comprehensive details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external sites or services. This privacy policy covers only OakPanelHarbor and our site. We are not liable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When material changes occur, we will update the "Last Updated" timestamp at the top of this policy.

Please review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.